TRIRIGAFEEDIA Wiki

Application Platform

Reserve (Reservation)

<aside> 💡 The IBM TRIRIGA Reserve Exchange Configuration content is also available at this IBM Documentation (10.8.0) link.

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<aside> 💡 As of April 21, 2020, Office 365 is now renamed Microsoft 365.

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• Contents

How do I configure IBM TRIRIGA Reserve with Microsoft Exchange?

The following content provides several examples of configuring communication between IBM TRIRIGA Workplace Reservation Manager (Reserve) and Microsoft Exchange. In general, these steps apply to all versions of Exchange that are supported by TRIRIGA. However, some steps may vary depending on your particular environment, version of Exchange, and your specific Exchange server configuration. Consult the Exchange documentation for more information on a given step.

To see the supported versions of Microsoft Exchange Server, refer to the IBM TRIRIGA Compatibility Matrix.

To see existing IBM TRIRIGA documentation on this topic, refer to IBM Documentation (10.8.0).

• Note: As directed by the documentation, this TRIRIGA Reserve Exchange integration must be done before **installing and using the Reserve Outlook add-in.
  • Planning facilities, spaces, and moves > Managing reservations and reservable resources > Integrating IBM TRIRIGA with Microsoft Exchange
  • Planning facilities, spaces, and moves > Managing reservations and reservable resources > Setting up reservations

1. Concept

Integration between TRIRIGA Reserve and Microsoft Exchange requires two-way communication between TRIRIGA and Exchange.

• TRIRIGA to Exchange: TRIRIGA sends messages back to Exchange to accept or reject a meeting request for a managed room. It sends free/busy data to Exchange to ensure the Exchange calendars are kept in sync with TRIRIGA. This communication is done via Exchange Web Services (EWS).
• Exchange to TRIRIGA: Exchange sends meeting requests to TRIRIGA for the room resources that TRIRIGA is managing. This communication is done via Simple Mail Transfer Protocol (SMTP) protocol.

To enable this communication, you must perform initial configuration in both Exchange and TRIRIGA.

2. Configure Exchange